FAQs

Prize Draw FAQs:

Purchase a promotional bottle of Crabbie’s, visit www.crabbiesrugby.co.uk and click the ‘enter now’ button. Fill in your personal details and enter the unique code from your promotional bottle. Select an option from the list of rugby clubs and click the ‘enter prize draw’ button to submit your entry.

Yes, you will need to buy one of the promotional bottles which have a promotional label on them. The promotion is running on the following variants: Crabbie’s Original or Raspberry 500ml (glass or PET) or 330ml Original. Promotional bottles are available in selected stores, while stocks last.

Residents of United Kingdom aged 18 years or over.  Employees of the Promoter, their immediate families, agencies and anyone professionally connected to the promotion are excluded.

The promotion opens on 4th September 2017 and closes at 23:59:59 on 31st May 2018.

Entries are limited to one entry per person, per day. If you have more than one unique code you can come back and enter again the following day. Halewood International encourages responsible drinking and would direct you to http://www.drinkaware.co.uk/ for more information.

The unique code is printed underneath a tear strip on the back label of your promotional bottle.

If your code is illegible due to a genuine printing problem, please contact Customer Services by emailing Customer.Services@halewood-int.com You may be asked to send a photograph of the label & promotional code.

Please check that you have entered the code correctly. It must be entered exactly as it appears on the label. If it still doesn’t work, please contact Customer Services by emailing Customer.Services@halewood-int.com

Yes, your email address is required as part of the online entry process. It is important that your email address is entered correctly. We need your email address to contact you regarding your entry and/or prize. You must ensure that your email is valid and contactable for the duration of the promotion.

The total prize draw prizes that are available to be won are as follows:
– 11 x 55 inch TVs – top tier prize (weeks 2, 5, 9, 13, 17, 21, 25, 29, 33, 37 & 39).
– 15 x Sound Bars – top tier prize (weeks 1, 5, 8, 11, 14, 17, 20, 23, 26, 27, 29, 32, 35, 38 & 39).
– 35 x Fitness Trackers – top tier prize (every week excluding weeks 5, 14, 26 & 38).
– 176 x Crabbie’s Key Rings (every week).
– 88 x Crabbie’s Mini Rugby Balls (every week).
– 88 x Crabbie’s Bottle Openers (every week).
– 44 x Crabbie’s Gift Sets (Bottle 500ml and Bottle Opener – every week).
– 128 x Crabbie’s Sunglasses (weeks 1-4 & 33-39).
– 224 x Crabbie’s Beanie Hat (weeks 5-32).
– 44 x Crabbie’s 4 x 440ml Crabbie’s Original Cans (every week).
– 88 x Crabbie’s Canvas Bags (every week).
At least one top tier prize is available in each weekly prize draw

The prize draws are every week during the promotional period. 39 weekly prize draws will take place in total. Prize draw 1: will take place on 11th September 2017 (For the period 4th Sep 2017 – 10th Sep 2017). Each subsequent prize draw will take place on a Monday for entries received over the previous 7 days, up until 23:59:59 on the Sunday. The 39th and final prize draw will take place on 1st June 2018 for entries from 28th May 2018 up until 23:59:59 on 31st May 2018.

Entries are randomly and independently drawn on a weekly basis. Your entry will be included in that weeks’ prize draw period (from Monday 00:00 up until 23:59:59 on the following Sunday).

If you’re a lucky winner we will contact you within 14 days to notify you with details of your prize. Prizes are dispatched to arrive within 28 days of being notified of your prize.

Please allow 28 days for your prize to arrive. If after this time they still haven’t arrived, please contact Customer Services via Customer.Services@halewood-int.com

Every time you enter into the prize draw you are asked to select an amateur rugby club from a drop down list of clubs. The club you select will receive points to help them to claim rugby rewards. 500ml promotional bottles are worth 2 points and 330ml promotional bottles are worth 1 point to rugby clubs.

A rugby club must create an account to receive points that have been allocated to them. Any points allocated to your club by consumers (before you have created an account) will be saved and these points will be received once your club have created an account and this has been verified.

A range of Crabbie’s branded rugby items (rewards) are available for amateur rugby clubs to claim. The reward items include rugby balls, training bibs, contact pads and tackle bags. See www.crabbiesrugby.co.uk for details of rewards and points value. Each rugby reward has a value in points that clubs can claim when they have enough points.

You have the option to select ‘no thanks’ if you wish not to allocate points to a rugby club. Alternatively, if you have no preference of rugby club, you can select an option to ‘allocate for me’ where your points will be randomly allocated to a rugby club from the list.

If your local amateur rugby club does not appear on the list you can free type the name of the club you wish to allocate points to. Then if this club creates an account at a later date, these points will then be allocated to them.

You can send an email to encourage your local amateur rugby club to create an account. All you need is their email address and click the link here to notify them by email.

For further information, please view the full Terms and Conditions.

 


 

Rugby Club Rewards FAQs

Only registered amateur rugby clubs (set up with a formal constitution known as a governing document) are eligible to participate. Only persons affiliated with the rugby club can create an account for that club. The applicant on behalf of the rugby club must live in the UK and be aged 18 or over. Only one account per rugby club.

Visit www.crabbiesrugby.co.uk to create an account for your club. Consumers entering the prize draw may have been allocating points to your club. These points will be allocated to your club when your account has been verified. You can login to your club account to view your points balance and claim rewards. Rewards can be claimed online once your club has enough points. You can also collect points for your club by entering unique codes from promotional bottles.

To create an account for your rugby club you do not need to purchase or stock Crabbie’s products. However, to collect points for your club you will need to purchase a promotional bottle of Crabbie’s and enter the unique code online. Consumers are also allocating points to clubs as part of the prize draw promotion, so you will receive any points allocated to your club when you have created an account.

A breakdown of the rugby rewards are listed below and the point’s value to claim these rewards can be found at www.crabbiesrugby.co.uk. These are subject to availability and may change during the Reward Scheme:

  • Gilbert Match Ball
  • RAM Breathable Bag
  • RAM Gripper Ball
  • RAM Pro Training Bundle
  • RAM Reversible Bibs
  • RAM Senior Contact Pad
  • RAM Senior Tackle Bag
  • Rhino Breathable Bag
  • Rhino Hurricane XIII Training Ball
  • Rhino Tornado XIII Match Ball
  • Rhino Meteor XV Match Ball
  • Rhino Cyclone XV Training Ball
  • Rhino Senior Contact Pad
  • Rhino Reversible Bibs
  • Rhino Senior Tackle Bag

Yes, your account details are required to collect/receive points and place reward orders online. We will also despatch the reward to the address specified in your account, unless otherwise advised.

If a reward is listed as out of stock then this reward is currently unavailable. We will do what we can to make a reward available, but we advise that you select an alternative.

At the bottom of your dashboard you will see your order history. This will provide you with the following details:

  • The date the order was placed online.
  • The order number (please use as reference if you contact customer services).
  • The item you have ordered.
  • The points required to redeem the reward.
  • Order status.

You can login to your account and check the status of your order at any time.

Your reward will be delivered within 28 days of being claimed by a courier or by a Halewood representative.

To edit your accounts details visit your dashboard and click on the ‘Account’ button. You can edit and save your details here.

Try and login with your email address and attempt a likely password. If the password is incorrect a link is shown for you to click and reset your password. You’ll need to re-enter your email address and a link will be sent to you with instructions for how to reset your password.

If you wish to delete your account for any reason, please contact Customer Services via Customer.Services@halewood-int.com and we’ll organise this for you.

Please allow 28 days for it to arrive.  If after this time it still hasn’t arrived, please contact Customer Services via Customer.Services@halewood-int.com

For further information, please view the full Terms and Conditions.